Spokeo.com\
Complaint 288265 Details
- Date Occurred: 11/21/2013
- Reported Damages: $23.70
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
On Google Spokeo.com has a link for a 7 day free trial and 30 day free trial for Identity Protection, which I think is in connection with Spokeo. I decided to give them a try, immediately my card was charged $23.70 for Spokeo. Thank goodness nothing has come through yet for the Identity Protection...YET. I did one search and came up with nothing that pertained to who I was looking for. I want to cancel the 6 month "membership" AND be refunded my $23.70. What a way to confuse people to take their money. False advertisement on a site that doesn't give you the information they say they have just to get you to agree to the "free trial" and take your money. Not Cool at all.
- chantel SBID #2867c69c70
- Posted 11/21/2013
Comments
- Spokeo SBID #61ac4419a5
- Posted 11/28/2013
-
Dear Spokeo User,
I'm sorry to hear that our service did not meet your expectations. Spokeo showcases the power of information aggregation, as the data is gathered from a multitude of different sources, such as social networks, public records, phone listings, marketing surveys and more. We also organize the information so that it makes sense for you, as a user. However, machine aggregation has its limits. Since there is no human involved, the data is not verified and might not be accurate. Moreover, many sources do not refresh their data often. Our Terms of Use states clearly that we are a Search Engine, and do not create, maintain or modify any of the information you see. For this reason, we cannot guarantee full or accurate information for every name, phone number, email address or username you search for, as the results vary so much from person to person. Spokeo's data reflects that of the original sources, and our engineers are working hard on new algorithms to improve our data accuracy. I do apologize again for the inconvenience.
Please contact our support team at [email protected] with mention of this complaint, and our representatives will be happy to help you.
Sincerely,
Spokeo -
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Company Statistics
- Complaint Against Spokeo.com\
- Complaints Filed: 1
- Reported Damages: $23.70
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.