ClickSure
Complaint 287518 Details

I bought the mobile money code. It was supposed to be something easy which turned out to be be very hard and all they wanted was more money. If you spent more money then supposedly it got easier. I requested my money back because they advertise 100% money back guarantee and i still haven't received my money. I have tried to go back on the complaint to check the status of my refund and the website has been closed or something happened because nothing is showing up.

Here is my receipt:

ClickSure Payment Receipt

**NOTE** This is an automated email, please DO NOT reply to this message.

Dear (Personal Information Removed)
From: Mobile Money Code
Thank you for your order of: Mobile Money Code- 100% Automated Mobile Software

Personal Details:
Name: (Personal Information Removed)
Email:
Phone:
Address:
USA
Your billing statement will show a debit by CNGS ECOMMERCE
Your ClickSure Order #: 2013110225461093
You Ordered: Mobile Money Code- 100% Automated Mobile Software
Product: $49.00
Taxes: $0.00
Total Payment: $49.00

This is from when i sent the complaint and order for my refund.

Hello (Personal Information Removed),

This is an automated email, please DO NOT reply to this message as responses are not monitored on this email address.

This message is confirmation that you have opened a new discussion with the owner for the product sold on ClickSure called Mobile Money Code.

#CLKSPT692203 - Refund Request - Product Not as Advertised click here to view
Your email is important to the owner of this product and is currently in a queue to be answered by a member of their dedicated support staff shortly.

Although their customer support team are normally very quick to answer their customer emails, we would please ask that you allow them up to 2 business days to respond during busy periods.

Best regards,

ClickSure

Then i got this and after i have tried to go back on and tell them i just want my refund and i cant get to nothing with these links.

Hello (Personal Information Removed),

This is an automated email, please DO NOT reply to this message as responses are not monitored on this email address.

This is a notification to make you aware that there has been a new reply to discussion #CLKSPT692203 that you opened with the support team for Mobile Money Code.

Subject:
Refund Request - Product Not as Advertised
Message:
Hello,


Thanks for the ticket! Let me explain the procedure to make things clear..

I apologize if you think you were tricked or mislead. You need to undergo the training videos and download the training materials as well. The video you saw on the Mobile Money Code ad reflected the program once it had been set up.

Basically, the MMC software allows you to create a mobile site wherein you can sell to a client and get commissions too through affiliate programs.

Please understand as part of any real life business there are costs
involved.

Now in order to help alleviate those costs, I want to offer you a few solutions
that may make you feel better.

Hosting: Though we offer you the premium service, if you are JUST getting
started and don't want to incur the costs, I suggest you check this out:
http://www.coolhandle.com/web-hosting/. It's only $3.95 a month to have it will handle your very basic needs.
Of course ONCE you start making money, you can UPGRADE your account
to the premium and custom tuned level hosting that Greg suggests.

And as far as Domains are concerned, here's your affordable solution:
Domains start at JUST $3.98 a year here: http://www.namecheap.com/. That's a ONE TIME fee for a year for your business.
I hope I provided you with an affordable solution so you can continue to be
a student of Greg's at the Mobile Money Code.

Does that make you feel better? Please feel to contact us again anytime.

Thank you. Have a great day!


Best regards,

Virginia Hernandez
Customer Support Team

To view or reply to this message, please login to your account:

https://www.clicksure.com/customer/support/al/e3321b458033a4264a1f4016d48853917388d333/692203/?e=rocknrollchick1277%40yahoo.com

Please note: This discussion will automatically be set to resolved if you do not reply to the seller within 3 business days.

Best regards,

ClickSure


(Personal Information Removed)