DealFun.com
Complaint 28605 Details

  • Date Occurred: 10/21/2013
  • Reported Damages: $69.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I have been trying to bid unsucessfully. The number counts down to 3 or 2 and "Sold" comes up. So I have no chance. When I complained I was told to try another browser. A couple of times it went to 1 and I thought I had won, but someone else's bid comes up. So I have been suckerized.

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Comments

  • Chris
  • Chris SBID #af4d5a612f
  • Posted 10/22/2013
  • Hello,

    Chris here from the Customer Relations team. Always here to help!

    We are sorry you are unhappy with our experience but we have really done extensive testing on our bidding procedure across various locations, networks, operating systems and browsers and there really is no problem. Due to the nature of our site, if there is any network or connectivity issues with the consumer, they may face a problem sometime in "display" of the registered highest bidder but there is never any chance of a bid not being registered at all or a the second highest bidder winning.

    In any case, we have a very pro-consumer policy and would like to keep 100% of our consumers satisfied. If you are still not happy, kindly email us at support[at]dealfun.com and we can provide you a very satisfactory resolution.

    We take pride in our customer service levels. Our team is available around the clock and we are always here to help. Customer satisfaction is our main goal, and we go the extra mile to ensure our
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Business Profile Summary

  • DealFun.com logo

Company Statistics

  • Complaint Against DealFun.com
  • Complaints Filed: 946
  • Reported Damages: $183,914.60
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.