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Complaint 285229 Details

I ordered two Louis Vuitton bags with matching wallets. I emailed the company first to confirm these were authentic. I received an email back stating they were indeed. I also told them I would have the bags authenticated and if they were not, I would return them. Their website states they have a 30 day return policy. It's been three days now and I have had at least 10 correspondences with multiple people stating the cost and complexities of returning the merchandise is too much and it would be easier for me to just keep the bags. They began offering me $25, then $35, then $50, and finally $60 to end this dispute.

I stated I had no intention of keeping counterfeit merchandise and requested their return address, because it is not on their website, nor was it on the packing/shipping label. I am furious at myself for falling for such a stupid scam. I have owned several Louis Vuitton's and should have known it is not possible to purchase authentic merchandise for the price they offered.

They also seem to have some fear the merchandise could be "confiscated" being returned. This is certainly a red flag that they have full knowledge they are selling fake bags.

I'm going to pursue every legal avenue I have to bring these people to their knees. Their website looks so authentic!