iTok
Complaint 284961 Details

I received a letter from collections saying:
We have been able to reach you regarding the past due balance on your account of $329.88. Your service has been cancelled and your account has been sent to collections.
Please contact us today to bring things current by calling 877-907-4020. Our account service hours are Mon-Fri, 7AM-7PM MDT.

Carena M.
iTOK Account Services

Interesting enough I cancelled my service after my last service in April of 2013. I informed the technician that serviced my account that I wanted to cancel and my card will need to be removed from the account. The technician said he would forward over my information and I did not get another service from ITOK. Here it is nearly seven months later and I receive a bill saying I owe for six months of service that I clearly cancelled months before. It seems they waited until they had an amount that would make the collection seem valid and try to force me to pay for services I never received. After I sent an email saying their practices were invalid and illegal then I was told they have no record of anything I was saying and that they stay in business by making people pay. I told the rep that I would not continue to argue my points as I was telling the truth and she said they'd sue me.

www.itok.net
Toll Free: 877-907-4020