Knken.com
Complaint 283515 Details

  • Date Occurred: 10/29/2013
  • Reported Damages: $3,000.00
  • Location: China
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I noticed the wholesale prices were ridiculously cheap, they offered me 6gb Ram 750GB hard drive i7 processor for $59 including free 7 day shipping etc etc. When I got suspicious and google them, I found many complaints and when I asked them about it they stopped answering my questions. Here is the conversation:

Customers services:
Hello, my name is WeiWei,how may I help you?
Customers services:
hi
Csaba:
hi i see the guarentee
Customers services:
ok
Csaba:
i think all the question i have have been answered buy the help topics. I was wondering if I take a wholesale order you will still pay the customs?
Customers services:
we will pay customs tax
Csaba:
the listing says the price at 30 units is $75, can you do 50 units at $59?
Customers services:
how do you pay?
Csaba:
definitely not western union because I have no way of getting my money back
Customers services:
bank transfer?
Csaba:
do you not have a safe way to pay? I am not sure that if I send a bank transfer if I can get my money back if I don't recieve my products. I can't risk losing $3000
Customers services:
Now our company only have western union and bank transfer,We must stress that these payment terms are very important to us. Please be aware that this is a crucial issue to us. we can assure you of our close cooperation.
Csaba:
that still means i risk losing my money
Customers services:
When you paid,we will send items within 12-24 hours, at the same time you can get tracking NO. and you can get items within 5-7 days, if you have not get items within 15 days,you can call us, and we will check it and tell you details.if it have question about your shipping, we will refund to you.thanks!
Customers services:
We are real company in china,and we have a lot of buyer from Worldwide, So far, we have a lot of good reviews from the Internet, you can check our company. We are registered in China, we can provide a copy of business license to you, however, it is Chinese. Our company has perfect service system, owns passel excellent professional client service engineers. With the principle of “clients focus”, we handle various service requirement , clients querimony , provide 24 hours uninterruptedly service.
Csaba:
http://www.scambook.com/report/view/274194/Kenkn-Complaint-274194-for-$750.00
Csaba:
http://www.scamadviser.com/check-website/kenkn.com
Customers services:
sorry i don't know this
Csaba:
these are reviews i found when i Googled your company. it doesn't look like i can trust you
Csaba:
http://www.scambook.com/company/reports/141854/Knkencom
Csaba:
what do you have to say about these complaints? You said you have perfect service and client focus, so I need some of that from you.
Csaba:
hello?



So so glad I didn't send money. Stay away, seriously! The cost to ship from China is more than the $59 price, keep asking yourself if this sounds reasonable....

Update: 10/29/2013

Here are some of their policies from the website.

We always send items as gift and made the price less 50USD.
So we will evade Customs intercept. If you buy more items, we will pay any customs fees. thanks!
Customers services:

Update: 10/29/2013

First a two year warranty

our items are 100% new and original from Brand,it have a two-year worldwide guarantee/warranty.

Update: 10/29/2013

Then this..
When you receive the item, you will get a 1 year international warranty, you can warranty in your country.For example, Apple products, you can warranty at apple service center.

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Business Profile Summary

  • Knken.com logo

Company Statistics

  • Complaint Against Knken.com
  • Complaints Filed: 8
  • Reported Damages: $5,944.00
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