Online Product Offers, LLC
Complaint 283456 Details

I agreed to a trial offer for the gardenia cambogia on 9/09/2013, when I went to agree it did not even give me the correct check out process. It automatically jumped to a different website upon paying and I received an email saying the natural cleansing was ordered. I had no clue if my order was even processed.

I did end up receiving both the natural cleansing and the SLENDER (not the same gardenia cambogia advertised). I felt sick when taking the slender, so I did not take it anymore.

I tried to call to cancel and i'd be placed on hold, and eventually hung up on. I am a very busy person and this felt like it was consuming my days.

On 9/23/2013 my account was charged $74.99 and $84.99. Consumed with frustration I continued to call, I went to leave a message but they have you leave only your phone number and say someone will get back to you. This is after a repeated number of calls trying to make contact. I did NOT receive a call back, so I also sent an email stating I wanted my money back and they were not to touch my bank account again. I did NOT receive any type of acknowledgment from the company.

Yesterday 10/27/2013 I receive a bottle of the slender in the mail and I look on my bank account to learn they have charged me another $89.99. I called and was hung up before talking to customer service, so I tried again with the enter my phone number to be contacted by a customer representative.
This time within 10 mins I received a phone call back.

I spoke to an agent named Von. He said he could do nothing to refund my money, and all they could do was cancel. I stated everything i've stated in here and he could careless to hear anything I had to say. I asked to speak to a supervisor and he told me to hold for a minute. He got back on the phone within a minute and told me a supervisor would call me back; all the supervisors were busy with "their clients" (his words). I was raged, so I asked for his name. Then I asked if the supervisor was going to call back tonight and he said yes. All together I was getting no where with the conversation, and Von kept trying to get me off the phone. I have not received a phone call back from a supervisor. I did call back again to reach a different agent, thinking maybe I'd get better results...but when I called back....for the first time someone actually answered the phone and guess who it was -- VON.

After hanging up I signed back into my bank account and noticed I was charged $79.99 today also. I'm pissed that's $339.92 of my money. I want my money back, it's a shady situation and technically illegal.

ANGER -- FRUSTRATED -- EXHAUSTED......PLEASE HELP