StoresOnline
Complaint 282462 Details

Purchased 3 licenses for websites around 7 yrs ago. Used 1 and made some money and sold the store.It was good but the $1000 i paid for the online processor was a rip off since it never eventuated after months of emails to a place in hong kong. Two months ago i decided to use another license, 2 months on it still isnt happening for me. When i purchased them it was under an ongoing $24.95 a month publishing fee only plus the original large sum we paid, now apparently there is an access fee to pay in order to you guessed it, access it. Even though my terms of license state i can use my licenses immediately with the passwords provided and without the knowledge of storesonline. I did access one of these licenses a few yrs ago under these terms now i would have to pay an access fee which is completely not meeting the original terms of purchase which i have in writing.i was wanting to get my website up before i go back to my job but already two months have passed firstly them trying to recognise my licenses now this access payment i should not be paying.i was happy with my 1 st website even though i could see i was ripped off to a degree, i published it in the 1 st yr as in the terms, even now it is still published by the person i sold it to so goid 6 yrs of hosting for them yet now they have done this. Steer clear.