ShopClues.com Customer Service
Complaint 282277 Details

  • Date Occurred: 09/13/2013
  • Reported Damages: $37.00
  • Location: Clues Network (P) Limited Plot Number- 648, Bijwasan, New Delhi - 11
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

    • ShopClues.com Customer Service Complaint / User Submitted Image #282277

I had ordered a BSNL Penta T-Pad IS701-R from shopclues.com. The total amount for my shipment including shipment charges was Rs.2500. As I recieved my order, I saw that my T-Pad is a faulty piece (dead battery) as it was dead on arrival. I contacted the customer service center of shop clues they told me to send us that faulty piece back to us and we will re-ship you a new one. But till now they are ignoring me as they are saying they have forwarded my case to their merchant and they are waiting for the response. I messaged them that send me my refund back as I don't need my order now but they are ignoring me. I want you to take a strong action against my case.

Do You Have a Complaint?

Submit a Complaint

Comments

  • ShopClues
  • ShopClues SBID #fdc36fe00e
  • Posted 10/23/2013
  • Dear Customer,

    We sincerely apologize for the inconvenience caused to you. The product has been received at our end. Please revert on the received mail regarding the asked bank account details, so that we can process the complete refund of your order 6620997. The credit will reflect within 2 weeks from the date of its generation. For other assistance, write to us at shopclues.com/support.

    Regards,
    ShopClues Support
  • Was this helpful?

Do You Have a Complaint?

Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!

Submit a Complaint Now

Business Profile Summary

  • ShopClues.com Customer Service logo

Company Statistics

  • Complaint Against ShopClues.com Customer Service
  • Complaints Filed: 1
  • Reported Damages: $37.00
Visit Complete Company Profile

What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.