Complaint 281517 Details
- Date Occurred: 10/18/2013
- Reported Damages: $99.00
- Location: broken english like asian or something
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
I got a call from this person and said they were microsoft techs and said that my computer was having very big problems and it was sending out unwanted emails and it was very infective with viruses and they had told me to go to my run tab and had me type in iexplore they can show me all the viruses I have. also in my address bar had me type in some things to show me, I really thought at first that I was talking to a legit service tech person from microsoft. Some how they took over my computer and said that they will clean up all the viruses' for me and for me to just seat back and watch what they were doing they had took over all control of my computer and then they said if it was a big problem they would have to charge me 179 dollars and I told them to forget it I can't afford that kind of money now, they have downloaded all kind of software into my computer and said that it will never run again unless I bought there software and agreed to pay for it, They put me on the phone with there manager his name was Eric Dawson so he says, He was very rude and was saying that I would have to get this software from them or I wouldn't be able to use my computer without any problems again, then he said he give me a discount and only charge me 99 dollars for low income people, I this point I didn't know what to do since they all ready had control of my whole computer so I said ok to 99 dollars just so I can get back control of my computer, But after all that they were on it for hours making all kind of changes to it and they said they would leave me a message on my notepad when they were done. I finally got a message and said that they were done and they had defrag running on it for a day and after all that was done my computer was going hay wire windows popping up on after another I called them back and talked with Eric Dawson and told them of the problems I was having and I wanted a refund he was very rude and said if they didn't let them take care of the problem that it will never run again it got to the point I was auguring with him and insisting that they put my 99 dollars back into my account, he made it clear to me either you pay for there services or they wouldn't help me get my computer to the same state it was before they got into it I told them I didn't want the service and now my computer is locked up and I cannot even sign on with my own password, I feel like an real ass to have fallen for this all I know is they are holding my computer hostage and all my personal information and everything in it. Is there anybody that can give me some good advice as what I can do to stop these people from ever doing this to anybody else... Please Help Thanks for reading. Just be aware of helptech 247
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Business Profile Summary
- Complaint Against HelpTech 247
- Complaints Filed: 3
- Reported Damages: $99.00
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