DalPay.Is
Complaint 280601 Details
- Date Occurred: 10/11/2013
- Reported Damages: $13.00
- Location: not specified by merchants
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
the website www.unlock-your-phones.com is a total scam supported by the processor DALPAY.
the mode of operation is like this..
1. take your IMEI and comfirm your handset can be unlocked and they can generate the unlock code
2. Take payment theough DALPAY
3. Few hours later, email saying sorry, not possible, but try our advice pages with usual disclaimers ( just a generic collection of public domain advice and apps freely available )
4. you complain and demand full refund and as for timeline
5. they comfirm you are entitled to full refund but dont commit on timeline.
6. You request refund dats.
7. They never again answer emails
then you complain to Dalpay who are serving such scam sites committing fraud. dalpay do not respind and do nothing to help which leads one to believe they are knowingly helping scam sites despite complaints.
Do a google of unlock-your-phones.com and you will see there are scores of exact same cases as mine.
PLEASE BEWARE of this site, and any merchant that uses DALPAY !!!
- J SBID #adb6f9ac12
- Posted 10/15/2013
Comments
- dalpay_jon SBID #717b80c04a
- Posted 10/23/2013
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If you have a billing issue with one of our suppliers, you can either contact us US toll free on our order inquiry hotline: 1-877 865 7746, or open a support ticket: https://www.dalpay.com/billing_info.html
Naturally if a service has not been provided by one of DalPay Retail's suppliers you will be entitled to receive a refund under our general refund policy. -
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- dalpay_jon SBID #717b80c04a
- Posted 10/23/2013
- P.S. From the UK our order inquiry hotline is 0800-520-0847 (freephone).
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- J SBID #adb6f9ac12
- Posted 10/24/2013
- Thanks its been sorted now with the supplier, but only after public action by me. i am convinced many get scammed and just let it go.
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- dalpay_jon SBID #717b80c04a
- Posted 10/24/2013
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>Thanks its been sorted now with the supplier, but only after public action by me. i am convinced many get scammed and just let it go.
We're actively monitoring all of our suppliers. Thank you for the confirmation. We want cases like this bought to our attention - the best way is to contact us as per the information above. -
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Company Statistics
- Complaint Against DalPay.Is
- Complaints Filed: 6
- Reported Damages: $21,948.99
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