Cash Now USA
Complaint 280135 Details

I got a call saying I was approved for a payday loan which was for 6,000 dollars. But first I had to go to go purchase a green dot money pak an upload $322 dollars on it an call David which is the manager back and give him the number one the back of the card. Then I was told to wait for 30 minutes for the accounting department to call me back and let me know the money was being direct deposit into my account. After a hour of checking my bank account no money was ever there so then he said it was something with my bank so he would have to do it through western union an that would cost me an additional fee of $215 dollars. So I went and purchased another green dot money pak card an provided David with the numbers on the back an he gave me a loan ID number to take to the western union that he said I must go to which was closed when I got there. I then called him back and told him that the building was closed so he said he would have to transfer everything to a different store an that would be another additional fee of $215 dollars so me after getting very impatient an him being very convincing I believed him when he said that this was it I was definitely getting my loan today an all of the money u spent on the money cards will be refunded within two to three businesses days into my bank account. So I got to the store and they told me that they do not do checks through western union so I then called him back and he swore he wasn't aware of that and that I would have to wait until tomorrow. So the next day comes and I give Mr. David a call and he tells me because it is a new day I would have to pay another fee which was for $315 dollars an because it was there fault they were going to give me an additional $500 that I wouldn't have to pay back because it's there fault. I really believed that this was legit because I went an purchased another green dot money pak for $315 dollars gave him the number on the back and he provided me with two different locations to go to and two different loan ID numbers to use at both stores because I was getting half at one store and the other half from the second location. When I got there they told me they have no records of any one of those ID numbers. So I immediately called David an asked for a refund of all of my money and that I no longer wanted the loan an he told me that I would have to pay $350 dollars to them which is a refundable fee. I am furious because I am a single parent with a full time job an these scum bags took a lot of money from me and my son.