Online Consulting Group Llc
Complaint 278299 Details

  • Date Occurred: 10/01/2013
  • Reported Damages: $148.95
  • Location: St. George, UT

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

My story is the same as the ones I'm reading about today. I ordered 4 bottles of the product on 9/20. Website stated that my account would be charged 10 days after ordering. Received them on 9/28. Called to cancel on 9/30. My account was charged on 10/1, the same day I mailed the unopened product back. I called on 10/2 & was told I'd have to wait up to 12 business days before seeing a refund in my account. When I called on 10/1 nobody told me this information. No supervisors available to talk to. I was just told that my complaint would be recorded. I asked the phone attendant where he was located. He said St. George, UT but by his accent & the sounds in the background, I'd say it was out of the country.

Update: 10/03/2013

In my original complaint, I failed to state that when I called on 9/30, I was told that my account would not be charged. I called back the next day when I saw that it had been charged & was told I would have to wait. I feel I was misled & lied to.

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Business Profile Summary

  • Online Consulting Group Llc logo

Company Statistics

  • Complaint Against Online Consulting Group Llc
  • Complaints Filed: 58
  • Reported Damages: $9,138.81
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