Https://uk-mobilestore.co.uk/
Complaint 277068 Details

Dear all,

I come from Taiwan. This letter is written via Google translations.
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Purpose of this letter is: a consumer disputes complaints! Buyers and sellers have agreed to cancel the order, but the seller is not refundable purchase gold.
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Complaints object: UKMobile Store (http://www.uk-mobilestore.co.uk/) The following abbreviated as "UKMS".
?????UKMobile Store (http://www.uk-mobilestore.co.uk/) ?????"UKMS"?

The complaint:
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UKMS the seller and the buyer have agreed to cancel the order, the delay refund my money for shopping.
UKMS?????????????????????????


Evidence on display:
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As attachment.
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Consultation process with UKMS:
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# 5/23 to UKMS pre-order items 2 through Paypal to pay for goods and freight Total £ 128.37 . Order number: # 46912
#5/23 ?UKMS????2????Paypal?????????128.37?????????#46912

# 6/19 UKMS site use "Contact us" to abolish # 46912 orders.
#6/19 ?UKMS?????"Contact us"????#46912???

# 6/20 UKMS of sales letters confirm whether you really want to cancel orders. In my reply instructions to confirm cancellation of orders , the sign in my Member Account to view order status , has indeed become a " Cancel"
#6/20 UKMS? sales ????????????????????????????????????????????????"??"

# One day in July UKMS site use "Contact us" Cancel Order # 46912 has been raised for a refund , but I did not receive a reply from any sites . Again after a week on the site using the "Contact us" asked refund , the site is still no response !
#7????UKMS?????"Contact us"???????#46912?????????????????????????????????"Contact us"?????????????????!

# 8/4 use UKMS Talk online at FACEBOOK proposed refund , the site is not responding .
#8/4 ??UKMS?FACEBOOK???????????????????

# 8 / 6 I write directly mail to "[email protected]", illustrate my order was canceled , why the delay is no refund, ask him to help identify refund matters . But I have not received any reply .
#8/6 ????mail to "[email protected]"???????????????????????????????????????????

# 8 / 8 I write mail to "[email protected]", illustrate my order was canceled , why the delay is no refund, ask him to help identify refund matters . But I have not received any reply .
#8/8 ??mail to "[email protected]" ???????????????????????????????????????????

# 8/9 use UKMS Talk online at FACEBOOK proposed refund , the site is not responding .
# 8/9 ??UKMS?FACEBOOK???????????????????

# 8/14 use UKMS Talk online at FACEBOOK proposed refund , the site asked me to email [email protected]. So I immediately write mail to "[email protected]", Help About Order # 46912 requires refund. I still have not received any reply UKMS .
# 8/14??UKMS?FACEBOOK?????????????????email [email protected] ???????mail?"[email protected]"???????#46912????????????????UKMS????

# 8/15 re- write mail to "[email protected]", Help About Order # 46912 requires refund. I still have not received any reply UKMS .
#?????? "[email protected]"?"[email protected]"?"[email protected]"?"[email protected]"?"[email protected]" ??????mail??????????UKMS????

# 8/17 I also wrote to the "[email protected]", "[email protected]", "[email protected]", "[email protected]", "[email protected]" five sites contact mail, I still have not received any reply UKMS .
#?????? "[email protected]"?"[email protected]"?"[email protected]"?"[email protected]"?"[email protected]" ??????mail??????????UKMS????

# 8/26 I call paypal Taiwan's complaint hotline , please help me to UKMS service personnel proposed refund agreement , paypal instructions will assist me to UKMS proposed refund requests. But UKMS still no response !
# 8/26 ???paypal????????????????UKMS???????paypal???????UKMS?????????UKMS??????!

#9 /4 I also wrote to the "[email protected]", "[email protected]", "[email protected]", "[email protected]", "[email protected]" five sites contact mail, I still have not received any reply UKMS .
#9/4 ?????? "[email protected]"?"[email protected]"?"[email protected]"?"[email protected]"?"[email protected]" ??????mail??????????UKMS????

Records of calls as shown in Attachment Gmail - 1 ~ 4
???????? Gmail - 1 ~ 4

Desired outcome:
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1.Refund of £ 128.37
??128.37??
2.Orders sent by the content I have purchased
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I want to appeal more to the consumer disputes, please assist.
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