Pure Garcinia Cambogia Plus
Complaint 275385 Details
- Date Occurred: 09/18/2013
- Reported Damages: $89.99
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The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I ordered a 2 week trial for 4.95 of pure gardenia cambodia Plus. I began getting calls from the company wanting to 'confirm' that I had received the product. The trial came and I confirmed that it had arrived and each time declined to enroll in their weight loss program. On the 18th of sept, my account was billed an additional 89.99. I immediately wrote to customer support and was told " My name is Alexis and I will be assisting you today.
I just looked into your account and it looks like you have ordered the $4.99 trial. As stated in the terms and conditions on the checkout page, the first bottle you receive is on a trial basis. After the 12 days of trying it out following your purchase, without you having let us know otherwise, you were then charged the full amount for the price of the product. You also have been enrolled into our convenience program, where a new bottle is sent out every 30 days thereafter to refill your supply of Pure Garcinia Cambogia Plus. Once you are done using however many bottles and wish to cancel out of the members program, you just have to email us asking to cancel your membership. As of today you have been cancelled out of our auto ship program.
Thank you for your email and have a nice day,
(Personal Information Removed)
Can you please help me get a refund of the 89.99 this company has STOLEN from my account!
- Anonymous SBID #c11f51631f
- Posted 09/19/2013
Comments
- Mossi SBID #c8fe66c2b0
- Posted 09/21/2013
- Hi, I had this same thing happen to me yesterday. I called my bank and reported them and my bank is investigating them. These people have two websites, one that a customer orders from that has terms and conditions that does not state that you will be enrolled in any type of membership and also does not state they will take any money from your account within 12 days. The other website they have is one they tell you to give your bank, they told me my bank would need a "certain IP address" for there website but when you type this IP address in it takes you to a terms in conditions page stating that you will automatically be enrolled in a membership program when you sign up for a "free" trial offer. My bank isn't falling for it and I will get my money back one way or another. I hope you can get yours back too.
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- Marilyn SBID #5449bc1fcc
- Posted 03/12/2015
- Can you please help me get a refund of 178 this company has a stolen from my account!
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Company Statistics
- Complaint Against Pure Garcinia Cambogia
- Complaints Filed: 478
- Reported Damages: $110,210.84
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