RTVL
Complaint 274573 Details
- Date Occurred: 08/30/2013
- Reported Damages: $235.75
- Location: U.K
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
4 transactions taken from my account. €8.31, €8.96, €105.67, €112.81.I received only 3 items and was under the impression it was a free trial.
Saw an add on internet for age defying serum.Was impressed.bought the serum for €8. 31 and €8.96. the cream I though was a free trial.received one jar but was charged for two items.
- bernie SBID #e372771068
- Posted 09/16/2013
Comments
- Alison SBID #fc2202e0f9
- Posted 11/13/2013
- Hi, You should try to get a refund from the Company first by phoning or emailing Customer Services. You should tell them you want to cancel and get a cancellation number if you have any products to return. If you return the products, you need to write the cancellation number on the outside of the parcel and return it with a tracking number. The company will not refund any money if there's no tracking number. They will also try to skim another £20 off the refund for restocking reasons. Object to it. If you have no success with the company, you can ring up your credit card company, if you paid by cc. and say you have a legal right to complain via the Consumer Credit act section 75. You should ask for a form from them. They may give you a refund as you have lost more than £100. Tell them on the form only you did not agree to a subscription to order more items. Good luck!
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Company Statistics
- Complaint Against RTVL
- Complaints Filed: 41
- Reported Damages: $5,802.53
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.