Max Garcinia Burn
Complaint 273969 Details

  • Date Occurred: 08/30/2013
  • Reported Damages: $148.98
  • Location: St George Utah

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I signed up for the Max Garcinica Burn with the promise of a FREE trial. The only charges were to be for shipping. Needless to say it took them a week and a half to send the pills and when they arrived I was given 4 bottles. The following day, before I could even start the so called "free" trial, my bank account was charged $148.98. Furious, I hurriedly called the number and cancelled and was given some nonsense code to write on the package when I returned the pills for a refund. I didn't even think to purchase a tracking number when I shipped the bottles back to them and it has now been 2 weeks and I've yet to see a return. Any attempts to call them has been futile as hardly anyone within the company speaks clear English. I've been fed nothing but lies about processing times and I am fed up. This company cannot get away with stealing money like this. They must be shut down!!

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Comments

  • Marisa
  • Marisa SBID #1f09c47a1c
  • Posted 09/13/2013
  • I sent a complaint to the Better Business Bureau yesterday. A few hours later, I noticed they refunded $75 to my account. It hasn't shown up on my atm card yet but it says it's in my checking account online but the date said the 9th. The dates somehow get mixed up. You really should report them to the bbb. If they get so many complaints then they will be investigated.
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  • Melissa
  • Melissa SBID #9a45dd6b13
  • Posted 09/13/2013
  • I did log a complaint with the UT BBB this morning. I called back again & told this company That I filed the complaint & all of a sudden they gave me a cancellation # and said money will be refunded. We'll see. Shipped all products back today via certified mail.
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  • Marisa
  • Marisa SBID #1f09c47a1c
  • Posted 09/16/2013
  • Update... The reason the 75 dollars didn't show in my account was because the very next day those (Inappropriate Content Removed) charged me another 65.95! They supposedly refunded my $75 on the 9th but that didn't even matter because they charged me another 65.95 right after they refunded the 75. I was furious when my bank showed me that on Friday. They said that if I called right away they may cancel the transaction because it said pending on the bank's computer. I called as soon as I went out to my car and I was extremely rude. I said, "Yeah, I'd like to know why you guys have been charging unauthorized charges to my debit card without my knowledge. I've been dealing with you crooks for 2 weeks now and I'm fed up." She said hold on just a minute ma'am and put me on hold after she took my information. She came back and said that she already processed the 65.95 but it was a "transaction error" and I'm sorry for the inconvenience and that she just processed me a return and it will take 7-10 days to show in my account. I said "well yeah, how inconvenient for you it is that I just cancelled my card, huh, so you won't be getting another dime out of me. I want my 65.95 back!" I highly doubt I will see that money within ten days. I'm furious. I think it might help if I threaten them and tell them I filed a complaint with the BBB.
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  • Marisa
  • Marisa SBID #1f09c47a1c
  • Posted 09/17/2013
  • Update. The BBB forwarded my complaint to them and they refunded my money yesterday. I cancelled my card Friday so now those crooks won't get another dime from me. I learned my lesson. Good things come to those who wait. Don't give up, just keep trying and hopefully you'll get your money back.
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Business Profile Summary

  • Max Garcinia Burn logo

Company Statistics

  • Complaint Against Max Garcinia Burn
  • Complaints Filed: 179
  • Reported Damages: $28,389.65
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