DateSiteHelp.com
Complaint 271904 Details
- Date Occurred: 09/03/2013
- Reported Damages: $99.00
- Location: 340 S Lemon Ave Suite 6146 , Walnut, CA 91789
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Through a very misleading and confusing sign up page they get you to sign up for a 3 day trial to a site, however hidden in their very fine print is a auto renewal fee of $99. I called to get a refund due to the fact that if that was the case I would have never agreed to it, they in turn to add salt to the wound said to me they offer no refunds on any memberships or charge that were wrongly made instead they would cancel my membership 45 days from now, but still keep my money for the period that they just scammed me for. Very shady correspondance and completely of no help at all.
- Allan SBID #6594836add
- Posted 09/04/2013
Comments
- Valerie SBID #85b5d11e32
- Posted 10/14/2013
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As a representative of datesitehelp.com I apologize you were unsatisfied with your experience on the site. We ensure you that we are a legitimate site with thousands of satisfied users, and would like to work with you directly to do whatever we can to further assist in making this right.
Please email [email protected] with the following:
Your username and email address used to register to our website <domain name>
The amount and date you were charged by datesitehelp.com
Your phone number - So that our General Manager can call you directly to rectify this complaint.
We will immediately reach out to assist you and do whatever we can to help rectify this matter.
When contacting us by email, please enter in the subject field “Refund Request”.
We look forward to working with you on this issue.
Thank you,
Valerie C. Customer Service Management
[email protected] -
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Company Statistics
- Complaint Against DateSiteHelp.com
- Complaints Filed: 1
- Reported Damages: $99.00
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.