Olotels.com
Complaint 270351 Details
- Date Occurred: 08/27/2013
- Reported Damages: $65.00
- Location: Texas
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I booked a nite for LaQuinta thru Olotels. It's been 24 hours and I have not received confirmation email (not in spam folder either). I contacted the hotel and they do not have a room reserved for me. OLOTELS IS A SCAM. Do not use them!!!!! I have emailed them and have heard nothing from them. I will now have to file a dispute with my banks.
- sharon SBID #7c38bcb3f4
- Posted 08/28/2013
Comments
- Olotels SBID #fe36085e6e
- Posted 08/28/2013
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Dear Sharon ,
Thank you for your comments!
We would like to investigate this further. Please be so kind as to reply with your booking number in order to locate your reservation in our system accordingly. We will then contact you directly about this issue.
For support or assistance at check-in or during your stay please contact our customer service at: +1 646 843 6980 or at +44 208 099 5115.
Opening hours:
Monday to Friday from 6h00 to 22h00 (GMT) and 10h00 to 18h00 on week-ends.
Best regards,
Olotels Team -
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- Olotels SBID #fe36085e6e
- Posted 09/04/2013
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Dear Sharon,
Kindly note that we have tried to reach you over the phone several times but we have been unsuccessful. Moreover, the email address listed into our system seems to be incorrect since all the emails that we have send you have returned to us.
Therefor,we hereby inform you that without an answer from you, we will consider your case closed.
For any other information, do not hesitate to contact us by email at [email protected] or by phone at 0016468436980.
Kind regards,
Olotels.com Team
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Company Statistics
- Complaint Against Olotels.com
- Complaints Filed: 20
- Reported Damages: $7,644.00
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