Olotels.com
Complaint 269107 Details
- Date Occurred: 08/22/2013
- Reported Damages: $495.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
i tried to book a hotel in chicago and was informed my bank refused the transaction but it came right out of my account.I never got a booking number or confirmation number...
- JUSTIN SBID #52a18e3f57
- Posted 08/22/2013
Comments
- Olotels SBID #fe36085e6e
- Posted 08/25/2013
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Good afternoon,
Thank you for your comment!
Our system was unable to validate your payment, but you always have the option of booking and paying by phone at 0044 208 819 7918. And even at lower rates!
We would like to investigate this further! Can you reply with your email address used, destination, name of hotel, check-in dates to help us? We will then contact you directly about this issue.
You can also contact us by email at [email protected]
Our opening hours are:
Monday to Friday from 6h00 to 22h00 (GMT) and 10h00 to 18h00 on week-ends.
Best regards,
Olotels.com -
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- Olotels SBID #fe36085e6e
- Posted 08/29/2013
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Dear Justin,
Thank you for using Olotels.com!
We thank you for bringing the matter to our attention. We appreciate your comments and the opportunity to improve our services.
Following our e-mail communication and by mutual agreement we consider your case closed. Please keep in mind that an updated feedback from your side will be much appreciated.
For any other information, do not hesitate to contact us by email at [email protected] or by phone at 00442088197918.
Our working hours are as follows:
Monday – Friday 6 AM – 10 PM UK
Saturday – Sunday 10 AM – 6 PM UK time
Kind regards,
Olotels.com Team -
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Company Statistics
- Complaint Against Olotels.com
- Complaints Filed: 20
- Reported Damages: $7,644.00
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