RX Rejuvenex
Complaint 268905 Details

I signed up for a trial of Rejevenex like most others here. I never received the sample and I then got a package of full sized items. I read the delivery note which said I would be charged for this so returned it by recorded/signed for delivery costing £8.25 and a letter making it clear I did not want this or any further items from them. Then my card company called and asked if I had authorised a payment of £94.95 which I had not, they then informed me that a previous payment had been taken plus the charge for the non existent sample. I have just been called again by my card company to tell me that on 16/17/18/19/20 and 21st August they had tried to take a further £94.95. Fortunately I had instructed the card company to block any further payments after they made me aware of the first two. I have been informed by the card company that because I signed up with the company - even though I was not aware that I had - they cannot reimburse me under the disputed transactions rules. Beware anyone if you see an ad for this company