AT&T
Complaint 268548 Details
- Date Occurred: 08/20/2013
- Reported Damages: $120.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
AT&T is overcharging data charges even when network connection is turned off. Cell phone is set on wifi entire time. They do not care to acknowledge equipment failure and want to just upgrade your phone. They refuse to investigate any discrepancies and will not remove billing errors. Past data usage history shows I do not utilize such excessive data. Customer service is useless and representative does not escalate problem to supervisor for resolution. By the way, I received about 8 emails of data overages in a one to two hour time frame. This is a one day occurrence which they don't seem to admit to. All the rep. kept reciting was their policy. Then tried to sell me a new phone. Absolutely condescending. Thieves.
- Anonymous SBID #415e7c3b2c
- Posted 08/20/2013
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Company Statistics
- Complaint Against AT&T
- Complaints Filed: 214
- Reported Damages: $9,392,171.19
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