Business Travel Network
Complaint 266860 Details

Was contact on several occassions by a sales rep stating that they could rent out our unit for 5 weeks for the PGA Golf tourney. We agreed and paid $745 ($145 per week) from 1 June-20 June,2013. We were to receive $7500 for the rental within the next 30-45 days. After reviewing the contract, I felt leary and decided to cancel, but the phone # was invalid.

Finally, after 2 1/2 months, we were contacted by another rep named Luis Gomez and Mr Williams (supposedly from the closing dept) stating our checks (one for $745 and another for $7500) were ready, but we had to first pay an attoney fee of $900. When I refused stating it was a scam and I had researched the compamy on the internet, he stated it was an error and then it dropped to $500 and he would also email me a copy of the contract ASAP. I requested a copy of the contact and check (which he refused to send me, and contract sent was full of gramatical errors.

I told him I was not comfortable sending anymore money, I didn't have money laying around just to throw away, and that I had researched BTN, as well as Access Travel. He then began to tell me that their company had been hacked and they were truely a legit company, and I could believe everything he said; even went as far as to "give me his word". At that point, I said I was not going to give him my credit card info and to keep the checks.

I asked why the previous two numbers they had called from were no longer valid, why it was a magic jack #, and why I was responsible for the attorney fees. I told him to take it out of the $745 refund I was to receive. He gave me several excuses to each and every question; even stated that it was "illegal" at one point and he just couldn't do it.

He told me that the attorney fee was $195, and to send it via DHL, FedEx, or UPS was going to cost and additional $350 (has to be insured due to the large amount of the check). I told him to mail it to me thru the regular USPS mail system and I would pay to express mail it back. At that point he said OK, but said to send the attorney fee of $195 with a Green Dot card.

They have been calling me nonstop for the last 2 weeks. Finally, I gave him a card that was not valid just to see what he would do/say and he seemed to get upset, providing me with step-by-step instructions on how to acquire a green dot card. I told him I would contact him after 5pm today, and he has been blowing my phone up ever since (with no answer on my end). Want to make others aware of the dirty way people do business just to make a buck!!! It's horrible, especially in these hard economic times!