Ridgemont Financial
Complaint 26684 Details

I APPLIED FOR A LOAN AND RECEIVED AN EMAIL SAYING I WAS APPROVED FOR $5000.00 SECURED LOAN. I WAS GIVEN A PHONE NUMBER TO CONTACT AND A NAME, RHONDA STRONG. I CALLED HER AND GOT THE DETAILS. THAY SAID I NEEDED TO EITHER SEND THEM $800.00 OR PURCHASE A $1600.00 DOLLAR INSURANCE POLICY. WHICHEVER I COULD DO. I CHOOSE THE $800.00 WESTERN UNION MG. I WAS GIVEN INSTRUCTIONS AND TOLD THE MONEY WOULD BE IN MY ACCOUNT WITHIN 4-6 HOURS AFTER THEY RECEIVED THE DEPOSIT. THE NEXT, NO MONEY. SO I CALLED RHONDA, WHO WAS NOT AVAILABLE, AND GOT THE ACCOUNTING DEPT. AFTER A LENGTHY DISCUSSION I SAID I WANTED MY MONEY BACK. I WAS TOLD THEY WOULD REFUND THE MONEY BUT IT TAKES 35-40 DAYS FOR THE RETURN. I HAVE CALLED THEM TWICE SINCE AND STILL GET THE SAME ANSWER AS BEFORE 35-40 DAYS. I ASKED WHY THEY WERE SO QUICK TO GET MT MONEY BUT SLOW AS HELL TO REFUND IT BACK TO ME. " THATS OUR REFUND POLICY SIR" WAS THE ANSWER I GOT. I WILL CALL AT LEAST ONCE A WEEK UNTIL I GET A RESOLUTION. I WOULD LIKE TO KNOW IF ANYONE HAS HAD A GOOD EXPERINCE WITH THIS COMPANY.