BrandsFever.com
Complaint 266771 Details

  • Date Occurred: 08/13/2013
  • Reported Damages: $75.62
  • Location: 22 Sin Ming Lane #01-76 Midview City 573969, Singapore
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Purchased a Casio watch on this website on 3rd August 2013 and paid SGD$95.80. Website stated that items will be sent within 1-3 weeks after the campaign has ended. In addition to that, an email will be sent to me once the item has been sent out. But till now, no news from them. I tried contacting them through phone, emails and Facebook messages but none of them worked. I am not the only one as many other victims who are facing the same problem as me are posting comments on their Facebook wall, hoping for a reply from them. I've also read reviews on other blogs, they too also stated that they are experiencing the same problem. A police report will soon be made.

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Comments

  • Jenny
  • Jenny SBID #b9ad9f6643
  • Posted 04/21/2014
  • Dear customer,

    Greetings from Brandsfever.

    We acknowledged your bad experience with shopping on Brandsfever and we sincerely apologised for any inconvenience caused.

    Please rest assured that we have feedback this to the management, and we are doing the best to improve the delivery time frame.

    Our delivery time frame is usually between 1 to 4 weeks after the campaign has ended. But however, due to several unforeseen factors including but not limited to (delay in delivery through the courier partner, transporters' strike, delay in receiving products from brand partners etc.), which resulted in delay shipping.

    We hope to seek your kind understanding in this matter.

    Thank you and have a pleasant day.
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Business Profile Summary

  • BrandsFever.com logo

Company Statistics

  • Complaint Against BrandsFever.com
  • Complaints Filed: 38
  • Reported Damages: $20,019,571.32
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.