TB Dress
Complaint 266491 Details
- Date Occurred: 08/06/2013
- Reported Damages: $100.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I ordered my dress from this company and received the dress very soon which I was very happy. However, when i open the box and looked at the dress, i didn't like it at all, the sewing lines was not straight, the lining of the dress was crooked, looking from the back the left is longer than the right side. I went on the website to do online chat, they was pleasant, saying if i take pictures of the dress, and if eligible, they will accept return. So i was happy. Sent them the first email to let them know i will take picture the next day because my dress is at my fiance home, but just letting them know ahead that i want to return. This was my 1st email, the next day, i came to my fiance home, took the pictures of the dress and sent them a 2nd email.A few days has passes, they didn't respond. SO I went online chat with customer service again. THIS person said "sorry, I'm busy" and logged off. I sent them another email saying how their customer service was so rude, but i don't know if they are going to accept my return or not. This is my dress for my wedding and can you imagine how stress this is? my wedding is 5 weeks from the date i received the dress :(
- Anonymous SBID #9a58deee86
- Posted 08/11/2013
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Company Statistics
- Complaint Against TB Dress
- Complaints Filed: 191
- Reported Damages: $59,823.70
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