Aspire Wealth Financial Group
Complaint 26348 Details

We were sent paper work for a loan for $7500 and was told that we needed to send $660 for collateral by Western Union, which cost another $60 for a total of $720. They said that once they process the loan that we would have the money in our account by the end of the day. But when I tried calling, all I got was voice mail and then they were closed. I tried again the next day and finally reached the "loan officer" who informed me that I would have to send another $750 for insurance for the loan. She changed this amount several times. We finally told her that we had no way to send that kind of money she told us to get a refund we would have to call customer service. Well we tried and when we finally reached someone they said that the loan officer had to transfer the account down to them. Then I had to call the loan officer to have her transfer the account then customer service again and then they said that she only sent a blank file. So I had to call the loan officer again to have her send everything and this took all day to get hold of her. We finally got that straightened out but was told to get a refund would take 15 -20 business days and that she might be able to expidite it to be 10 business days and that the money would be returned to our account by Oct 19, 2011. Well we believed them that we would have the money for the loan and used our bill mony for the collateral payment and now we just lost our car because we didn't have the moneyfor the payment because we sent our money to Aspire. Well we have decided to call the better business bureau and the attorney general and any one else who might be able to help so that no one else is scammed. They tell you that you are guarenteed for a loan but what they don't tell you is that they want you to sell your soul for it.