Techvedic Inc
Complaint 262816 Details
- Date Occurred: 03/13/2013
- Reported Damages: $199.00
- Location: http://www.techvedic.com/
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Someone called me from Techvedic and told me that my computer was infected with viruses and that they could fix it for me over the phone. I asked them how they knew this and they told me that they were affiliated with Dell Support, and like an idiot I believed them. They told me to go to my computer and to enter some codes at something called command prompt so I did and it showed me some sort of error log. They told me that for $199 they could log in remotely to fix it, so I gave them my credit card and let them do it. After about three hours of them working on my computer remotely I lost my internet connection and my tablet and laptop couldn't access my wireless anymore either! They said that for another $299 they would call me back the next day to help fix all the problems, but I thought something was amiss, so I contacted Geek Squad instead. When they came to my house to fix everything up they explained that it was some sort of telephone scam that I fell for, so after Geek Squad fixed everything back to normal I called the credit card company and they changed all my numbers but they got my money back.
- Anonymous SBID #af8b646cd7
- Posted 07/27/2013
Comments
- Alex SBID #0b6b0020bf
- Posted 10/27/2013
-
Hi,
I called them yesterday when I was facing problems with the Windows 8.1 upgrade. I was assisted through the remote screen sharing where a technician looked into the Windows 8.1 problem details and offered a quick solution by configuring the BIOS settings. The update has fixed the previous glitches and the system is running smooth.
What I can conclude from my experience with Techvedic is that it’s a reliable technical helpdesk. However, I’m sorry for the kind of experience you had, but you need to check once again whether you got the right Techvedic, that I’m talking about. There is mushrooming of tech support companies and you might have got struck with wrong people trying to defame the techvedic reputation through fraudulent practices.
-
- thumb up
- 1
- thumb down
- 0
- flag
- Smith SBID #0b6b0020bf
- Posted 11/14/2013
-
Hi
I'm totally agree with Alex. last week i encountered an issue with my laptop and it got freezes. I got stuck for a while then i got in touch with the Techvedic tech support team and they resolve my problem with in the couple of hours. I was very satisfied with their help and support. Now am going to approach only techvedic in future for issues. I feel sorry for what happened with you but may be you got a call from fake people who are trying to scandalize the name and reputation of techvedic. Even i got a call from a company they said that we are from 24/7 techies and after that they said we are from techvedic. when i called the real guys and support of techvedic they inquire me that we din't called you up!! Please beware of those such kinds of fake people and techvedic is such a genuine company with great tech support!! -
- thumb up
- 1
- thumb down
- 0
- flag
- Albert SBID #0b6b0020bf
- Posted 11/19/2013
-
Dear Friend,
Techvedic is an individual third party support provider for technical problems related to hardware and software. Techvedic is also reselling products from different companies including AVG, Symantec and Microsoft. Techvedic is a registered reseller with these companies and have been given rights to sell these products with support services.
In order to give a correct information to our customers about the company and its services; we have a proper disclaimer mentioned on our website(http://www.techvedic.co.uk) . It gives you the complete information about the company and the kind of services provied by Techvedic.
http://www.techvedic.com/disclaimer/
Techvedic support is available to you 24/7 365 days. Techvedic also has a full refund policy; which can be requested by you anytime after availing the services or products. Once the refund request is generated; the amount gets credited back instantly to your account. You do not need to call your bank or paypal for the same.
Refer: http://www.techvedic.com/terms-conditions/
You need to make sure that you keep your ticket number handy while calling back to our support line. You can also can send support request email at email address mentioned on our website contact us page.
Regards,
Albert
-
- thumb up
- 1
- thumb down
- 0
- flag
- Tech SBID #0b6b0020bf
- Posted 11/20/2013
-
Hello friends,
Beware of Scammers, their aim is only earning money. How they do these kinds of activity. Suppose you are a customer, somebody calls you and tell, " I am from Microsoft or other reputed Organization." but they are not related microsoft or other organization. they are scammers.
Please be assure when you taking these kinds of services.
Thanks
Techalex -
- thumb up
- 0
- thumb down
- 0
- flag
- Alena SBID #0b6b0020bf
- Posted 11/27/2013
-
Hi,
I think techvedic is not scammers, Because I have read their Disclaimers.
they are individual third party tech support company.
Thanks
Alena -
- thumb up
- 0
- thumb down
- 0
- flag
Similar User Submitted Complaints ▼
Do You Have a Complaint?
Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!
Submit a Complaint NowBusiness Profile Summary
Company Statistics
- Complaint Against Techvedic Inc
- Complaints Filed: 7
- Reported Damages: $1,354.99
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.