TechZilla
Complaint 262656 Details
- Date Occurred: 07/26/2013
- Reported Damages: $0.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I needed to get my Iphone fixed and it took 9 hours of being on the phone, on hold, on the computer, to get a problem fixed that the techs messed up on. I was told on 3 different occasions in the 9 hours that I would be called back and never was called back once. The people were friendly and apologized, but 9 hours of my time was wasted and all I got was "sorry". I am not normally one to complain, but I think 9 hours is absolutely ridiculous amount of time to be wasted on a constumer. They were not organized and got my information lost numerous times, which added to why I was on the phone/hold/computer for 9 hours. I would not recommend this company.
- p SBID #711be82d2d
- Posted 07/26/2013
Comments
- Yvan SBID #e0619a2a28
- Posted 08/26/2013
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Techzilla's customer experience is very important to us and we apologize for any dissatisfaction with our technical support. We are committed to resolved all of our customers issues no matter the amount of time we have to spend.
It is unfortunate that we could not create a satisfactory resolution for you, but please do not let this stop you from allowing us another opportunity to give you excellent technical support.
Please feel free to email us at [email protected] for any future concerns or inquiries. -
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Company Statistics
- Complaint Against TechZilla
- Complaints Filed: 64
- Reported Damages: $13,252.45
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.