Toktumi / Line2
Complaint 261746 Details
- Date Occurred: 07/22/2013
- Reported Damages: $360.00
- Location: San Francisco, CA
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Toktumi owns an app on iPhone app store called "Line2" which requires a credit card to be held for monthly payments of $15. After using the app for 2 months, I cancelled my subscription (which has to be done over the phone only). However, they continued charging me monthly. I've emailed and called the company numerous times and they are still charging me. The app sucks, it doesn't do what they claim it will do - and they won't allow customers to "remove payment info" from within their app. It is a big fraud.
- Michael SBID #d61adc7bf0
- Posted 07/22/2013
Comments
- Peter SBID #7882c62bcb
- Posted 07/22/2013
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Hi Michael,
I just saw this and am deeply troubled to hear about your experience. Although I no longer have an operating role. I'm on the board and will find out what happened, and get you a full refund. I do know that the company is in the middle of transitioning to a new billing system and front end software and your account must have fallen through the cracks. Please text me at my line2 number (Personal Information Removed) and I'll get it taken care of for you. -Peter Sisson, Founder, Line2 -
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Company Statistics
- Complaint Against Toktumi / Line2
- Complaints Filed: 1
- Reported Damages: $360.00
What is SBID?
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