Lee Cheen
Complaint 261595 Details

I saw an adds for free 2 pomeranian puppies located in Brampton.The owner told me that she recently moved to Newfoundland.So she saidif I am really interested with the puppies then I can pay the shipping cost of $220 for 1 and $320 for both.Few days after one man called me and said I need to read my email and comply asap. Out of excitement to the adorable puppies we paid the shipping through moneygram. I am bit skeptic at the beginning bec. the address of the receiver is CAMEROON(Beware). But still we carried on.They gave us this confirmation:
Dear Client,
Accept Greetings from the entire staff of NEWFOUNDLAND PET MOVERS Once again.We do appreciate your positive respond and understanding with us.The details have been forwarded to our HEAD QUARTER for Confirmation.

Your MALE & FEMALE POMERANIAN PUPPIES "LOVE & KIMMY " will be included on board the flight schedule program TONIGHT and will be deliver to you TOMORROW MORNING at 9:45AM,So make sure you endeavor to be home between the time above to Sign and Receive your puppies from our Agents.

We do appreciate and thank you for your cooperation and understanding with us.We will do our best to satisfy you At-most.
AS OF NOW WE ADVICE YOU BE PATIENT AND OUR PET DELIVERY AGENTS WILL BE AT YOUR DOOR STEP TOMORROW MORNING ALONG WITH YOUR PET'S. .
THANKS
YOUR SATISFACTION IS OUR GREATEST CONCERN
STAY TO ENJOY THE SERVICES OF NEWFOUNDLAND PET SHIPPING COMPANY
MANAGEMENT
Mrs. Morgan Snyder

PETS DEPARTMENT
NEWFOUNDLAND PETS MOVERS AGENCY SERVICE,
01123794267478 (Dial as You See)
CANADA.





The following day this is what i received from them












































































































Dear Client,
Accept Greetings from the entire staff of NEWFOUNDLAND PET MOVERS GOOD MORNING.We are sorry for the late respond.The payment was confirmed but we had to check on your puppies to make sure all requirements are being put in place before transportation.
We shall only include the puppies on board the flight to TORONTO PEARSON INTERNATIONAL AIRPORT(YYZ),ON L5P 1B2 CANADA.
upon your positive and kind collaboration once again.
There is an unforeseen Situation which is being explain below,which cannot permit us to fly your puppies except upon your collaboration and understanding .The flight schedule goes thus,
FLIGHT NUMBER AC150
Scheduled departure from Grand Bank,NL (NLPM) at 11:45 PM, Sun July 21, 2013
Scheduled arrival in Toronto,ON (YYZ) at 3:15 AM,Mon July 22, 2013 +1

DEPARTURE ARRIVAL
Grand Bank,(NL) -NLPM Toronto Pearson Int'l Airport-YYZ,ON L5P 1B2
11:45 PM on July 21,2013 terminal 2B
3:15AM on July 22,2013 +1

Home Delivery schedule is as follows;
DEPARTURE ARRIVAL
Toronto Pearson Int'l Airport-YYZ,ON L5P 1B2 - 257 - 806 Clark Blvd,Brampton ON L6T 2E8
9:00 AM on Mon 22 July,2013 9:30 AM to 10:00 AM on July 22,2013
Departing with 2 Pet Carriers. Delivery will depend on Traffic and distance to location



NOTE: All times shown are local times.

We advice you keep this flight details and take noticed of it so you will be available in time of DELIVERY of your puppies upon arrival.
But at this time we shall only include your puppies on board with the above flight only if you are going to comply with us.
We have come to realized that some requirements have to be applied and issue before these puppies Can take the Flight for TORONTO PEARSON INTERNATIONAL AIRPORT.
We want you to note that we have checked on the Puppies due NLPM regulations concerning International or Nationwide shipping of animals going to other Countries/States and we want to ensure that all the requirements are being put in place for your Puppies.

The below information and issues where noticed .

1: The shipping crate for these puppies is one of our offenses . The puppies are being ship in a ventilated crate which do not contain the below factors.

The main reason for the change of crate is due to the fact that the

A: Current Weather Conditions:
North East Straight Wind(050 degrees) at 9 MPH (8 KT)
Visibility 10 mile(s)
Sky conditions : overcast
Temperature: 12.0 F (-11.1 C)
Wind chill : 0 F (-18 C)
Dew Point : 1.9 F (-16..7 C)
Relative Humidity : 63%
Pressure ( altimeter ) : 30.51 in. Hg (1033 hPa)
Pressure tendency : 0.06 inches (1.9 hPa) lower than three hours ago.
Maximum and Minimum Temperatures
Maximum Temperature
F (C) Minimum
Temperature Folders
F (C)

B: The crate does not contain potty puppies space , water bowl and food cane .
C: The crate is small for the relaxation of the puppies on the flight .

Due to the above , the crate has to be change from a ventilated one to an
Electronic Thermal crate . We have these crates with us in different varieties and PD (power
drive) . Here are listed below

Thermal Electronic Crate 0250 PD ----- $633.95 CAD
Thermal Electronic Crate 088 PD ------$540.00 CAD
Thermal Electronic Crate 024 PD---- $480.44 CAD

We do not sell the Traveling Puppy ( Crate ) to our customers but we offer them for a hire or rental terms to safe guards the Pets on the flight .
If the customer like to own the crate upon the Delivery OR Pick up of his/her Pet , The money paid will not be Credited back but if he/she do not want to own the crate, your money will be credited back to you , The money paid for the hire of the crate will be fully refunded back to you by the Arriving Airport or our Pets Delivery Agents upon delivery.

We request that you make a choice from the above list of crate and choose the type you will like your puppies to travel in for safety.

Note : The higher the PD , the more safety and guarantee the puppies have on the flight.

So when you make the choice you let us know if you wish to own the crate or not.Below is the payment address of our CASHIER DESK 2 for our Head Quarter,You shall used Money Gram as you did before.


NAMES: NJOHJAM NOEL
COUNTRY: CAMEROON
STATE: EAST
CITY: BERTOUA
BUYING/HIRE COST: CHOOSE ABOVE
ZIP CODE
00237

Test Question:

WHAT
Answer:

URGENT

If you do not HIRE or PURCHASE one of these crates for your puppies "LOVE & KIMMY",we are sorry we cannot ship your puppies,unless he is included in one of these crates.
WE ADVICE YOU RUSH NOW AND MAKE THE PAYMENT IMMEDIATELY BEFORE THE FLIGHT TIME ABOVE,SO WE CAN INCLUDE YOUR PUPPIES ON BOARD AND IN THEIR CRATE.
Once the payment is made E-MAIL us with the MONEY GRAM RECEIPT as well as 8 Digit REF#and Full Sender's Name for confirmation.

THANKS
YOUR SATISFACTION IS OUR GREATEST CONCERN
STAY TO ENJOY THE SERVICES OF NEWFOUNDLAND PET SHIPPING COMPANY
MANAGEMENT
Mrs. Morgan Snyder

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Suddenly, me and my husband realized that we were scammed. Just so disappointed and wandering how could these people sleep at night after all.













































































































































































































































































































































































































































that we will be receiving the 2 puppies the following morning. After waiting for few hours the following morning I received an email that