Western Renewal Services
Complaint 26120 Details

  • Date Occurred: 10/12/2013
  • Reported Damages: $70.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I received a call claiming that they have been having trouble sending magazines and asking if I had been receiving mine.I didn't know which magazines they were talking about. They told me I had signed up thru a vitamin order over the internet. The caller stated that I could cancel my "automatic renewal" of subscriptions but I could no longer cancel my subscriptions.I have no knowledhe of what magazines i supposed to have ordered. The person that called me gave me his name as Brian Whitley & #888-299-8272, also, 501-590-0344.

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Comments

  • Lake
  • Lake SBID #8fa670f8d6
  • Posted 10/13/2013
  • I just got a call from Western Renewal Services, and they told me I opened my account since June. They have called me before, but I forgot all about them. The good thing is, the first person I spoke to was new, and she was asking me if I've had problems with my magazines, so I had no hassle explaining that I am not aware of any magazines. She transferred me to her Supervisor who told me that I have a card on file. I asked him for the car numbers and he said he only has the first digit which is a 4. That makes no sense ! Everyone knows that visa starts with 4 and mastercard starts with 5, so that was shady. He couldnt tell me the last 4 of the card, but he did say that I wasn't charged as yet. I continued to make him aware of the fact that I didn't sign up to anything. He said, "maybe a gas card, or a non-smoking something or the other etc..." I told him that being a business owner, I have my source of any discounts and products that I need, so it wouldn't make sense for me to seek specials coupons from anywhere. I GUESS HE HAD NO REBUTTAL AND SAID HE WILL GO AHEAD AND CANCEL. SO YOU CAN GET THEM TO CANCEL IT IF YOU SPEAK TO A HUMANE PERSON. I think they try to make you think you can't get out, because he did mention that it's already past the 30 days to cancel membership. Just call them back and make sure they cancel it. Some companies aren't necessarily fake, but they use dirty tricks to get sales! He left me with the same phone number 888 299 8272.
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  • Lake
  • Lake SBID #8fa670f8d6
  • Posted 10/13/2013
  • And Again, Call them back ! don't let them rob you!!! It really pays off to know our rights. I don't believe in lying, but you don't have to confirm that the address that they have on file is really your address... If they won't believe that you didn't sign up to anything, and they have your credit card on file somehow (or maybe they are lying), then just dissect their belief by not confirming the info that they have. Have a good day !
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Business Profile Summary

  • Western Renewal Service logo

Company Statistics

  • Complaint Against Western Renewal Service
  • Complaints Filed: 15
  • Reported Damages: $6,679.90
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