Qpid Network
Complaint 261045 Details

My first letter:
From: Jerebitz Laszlo
To: Customer Care
Date: 16 Jul, 2013 GMT



Respected Costumer Care!
Unfortunately, you completely understand the wrong my problem. If Í buy 16 credit for one night and go to work the next day, it may be that by the time I get home there are 16 letter. I open up and read the letters or not, the number of credits in zero. I do not respond to these letters. And it can happen one after the other every day. Why can not I decide if I was to write what I open and read it? If I open a message, it was deducted a credit for you, if I will not open, it did not deduct credit for. This is normal. No? Attach to letters which have not been opened recently. I request that these credits to my account to do it. Very sorry if we could not normally agree. Live a sister, a brother, a friend in California. I have a friend in Australia. I will inform them all about this system and ask them to disclose all the social networking site this way will not be tolerated. I think that this will lead to loss of markets, which neither of us could want. And I will inform the Hungarian community sites.
Irina /C164753/ - 04.jul.
Irina /C164753/ - 07.jul.
Fang Tang /P819031/ - 08.jul.
Marry Ma /P859858/ - 12.jul.
Fang Tang /P819031/ - 12.jul.
Irina /C164753/ - 13.jul.
Marry Ma /P859858/ - 13.jul.
Ness Ge /P558713/ - 14.jul.
Jasmine Huang /P744387/ - 14.jul.
Marry Ma /P859858/ - 15.jul.
Ness Ge /P558713/ - 15.jul.
Shaoxian Wu /P195977/ - 15.jul.
Today we can buy credit for, but the evidence from Qpid immediately five or six pieces. So there is no point.
We are indebted to, if we could correctly deal about.
Answer Qpid:
From: Vicki Chow (Customer Care)
To: Jerebitz Laszlo
Date: 17 Jul, 2013 GMT



Dear Jerebitz,

Firstly, thank you for your concern about our service. Member's concerns always are precious to Chnlove and contribute a lot to the development of our site. Also, it help us better understand our members' demand and improve our service.

We understand and respect if you have your own expectation to the service you use. Just now we have forwarded your message to the related department for further evaluation. Hopefully there will be some update in the near future. Thanks for sharing your thought with us.

About your credits request, please note our Billing Dept. is evaluating and will advise later. Before that, please check our Service Policies and related refundable circumstances. Thanks for your patience.

Have a nice day!

Kind regards,
Vicki Chow
ChnLove Support Team

My second letter:
More than two years have the Qpid dating back to my photos. For two years I did not receive a single letter from anyone. A few months ago I wrote an introduction text to my profile. Thus betrayed my weakness. Since there is a text profile, I received more than 300 letters. All mail received is that I'm so pretty what a man is and what a sincere attitude. While it was reserved only for my photo on the search page, no one showed up, I make a pretty man. Many "rich" first lady gave me a letter that will gladly pay more for my life because of the favorable external measured and honest debut. 8-10 lady answered and I asked them a lot of personal questions. I never got answers to those questions. I received many responses either meaningless messages, even if you did not answer the last letter. In this case, the Qpid always drawn me credit for one or read the answer, either did not read it. The responses were generally unhelpful or irrelevant. Such that "the weather", "I bought my girlfriend", "not feeling well without me," while not even know me. The whole system is designed in only two conclusions can be drawn. One of the ladies I work leaves the Qpid employees. The second conclusion is that the ladies are not employees of the Qpid, only agents who receive a commission for every sent leveler. Both cases should be classified as fraud. Studying the Internet, many have found other evidence against Qpid. They can not now write to you because I do not want played all my cards. I will soon find out that the writer leaves me ladies seeking a true companion or just a Qpid collect the revenue. I assure you that what we can see, I'm going to share it with the world. Just in case against Qpid not I move on when I get back to the wrongfully took credit for, and I get a promise that this will not happen again. The other conditions of my own, I want to know if the foliage me from the ladies who actually dating and not just a commission mailing me.
I look forward to a favorable response to their Qpid too: Laszlo Jerebitz / CM66626931 /
Answer Qpid:
From: Flora Tsui (Customer Care)
To: Jerebitz Laszlo
Date: 18 Jul, 2013 GMT



Dear Jerebitz,

How are you? Thanks for your message.

Firstly, we would like to thank you for sharing your concern with us. From your email, we notice that you had met some trouble during your communication with the ladies. And this has affected your confidence in using the service. You are a nice and sincere gentleman. We truly hope to help you solve the problem and remove the confusion.

About the question you mentioned below, we have checked our database carefully. It shows that you have contacted quite a few ladies recently. To provide you assistance and help you find out the situation, we would appreciate you could specify the lady's member ID. We will then have a check and get back to you.

Chnlove has Terms of Use for ladies and gentlemen. If the ladies were not sincere in using the service, or they misled our gentlemen in communication, we will evaluate the situation and adopt necessary measures to fix the problem, include but not limited to cancel her profile from our site. If the agency/translator was involved, we will take immediate actions based on our policy. This you may set your heart at rest.

On the other hand, Jerebitz, we understand the frustration you feel at this moment. Our Customer Support Team have been informed, and we also noticed a common problem in communication between ladies and gentlemen. This may come from both sides and be potential risk of future development of a relationship. We have some advices. You may take your time to have a look. Hopefully it could help.
http://advice.chnlove.com/can-i-really-believe-her-sweet-words/

Again, thanks for your time and support to our service. If you have other question or concern, please feel free to contact us, we will be glad to help you.

Kind regards,
Flora Tsui
ChnLove Support Team

Unfortunately I did not get answers to my original question. The question remains as to who are the ones who write me letters. Employees or agents? I would like to know if you find out who. It has to get the money paid back to the question. When I get back, I will notify you.

I look forward to your response. Sincerely:
Jerebitz László