Nathans Natural / Nuvoryn
Complaint 259000 Details

  • Date Occurred: 07/09/2013
  • Reported Damages: $82.99
  • Location: http://www.pantothen-au.com/
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I bought 2 bottles of Pantothen on 07/07/13, money was deducted from my account on 9/7/13 and website advised it would arrive via express shipping 4-8 days. I decided to get a delivery status and contact the company.

I tried to contact them on their toll free number +61.2.8014.4628, however it cuts out.

I have also emailed their customer support with no response.

The debit description on my account states payment went to NATHANS NATURAL PORT LOUIS

After not being able to contact this company I realise my purchase most likely wont arrive nor will I get my money back.

Website should be shutdown. Do not purchase from this website.

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Comments

  • Cyn
  • Cyn SBID #1625432a7d
  • Posted 07/13/2013
  • Hi, I just placed my order for 6 bottles yesterday. Regretted honestly ;o( Can you please let me know once you received your order? Thank you, Cyn.
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  • Nurhuda
  • Nurhuda SBID #4d15a0e7bd
  • Posted 07/14/2013
  • Did you call the bank? I called the bank and ask them to cancel the transaction but was not successful. Then I was told to fill up the merchant dispute form so i can raise a claim to get my money back. Now i am not sure if I should proceed to claim or just wait. What if the items arrive after that?
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  • Ri
  • Ri SBID #e18922250c
  • Posted 07/14/2013
  • I have lodged a dispute with my bank, but there's not much they can do as the account holder who received the funds would need to approve the debit authority. I have read previous reviews of some orders coming about a month later even if the supplements do come I'm skeptic of whats even in the bottles considering the integrity of this company. I still want a refund.
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  • Ri
  • Ri SBID #e18922250c
  • Posted 07/14/2013
  • Hi Cyn, will let you know if my order arrives. I still haven't received any response from their customer service though.
  • Was this helpful?

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Business Profile Summary

  • Nathans Natural / Nuvoryn logo

Company Statistics

  • Complaint Against Nathans Natural / Nuvoryn
  • Complaints Filed: 506
  • Reported Damages: $340,952.79
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