Equinox Day and Night Cream
Complaint 258805 Details

I ordered equinox day and night cream and the rvtl anti aging cream from a pop up on my I pad on June 23,2013 It was a 30 day supply for just shipping charges. When it arrived there was no paper work in it of any kind. No receipt, no address to return it if I didn't want to keep it , no phone numbers, NOTHING,!! I remember telling my husband something wasn't right about this whole thing. On July 8,2013 my credit card call to ask about two charges on my account. One was for a Derma Skin Anti-Aging cream for $93.00 and the other one was for Bio Skin Eye Cream for $99.00. I informed them that I had not ordered either one of the products. The card company informed us that they would stop the payment and issue a new card. I called them back to do my own investigation and they gave me 2 phone numbers. They also said it was a company from Great Britain,however the phone numbers were U.S. numbers. I contacted the numbers and informed them that I was not pay for anything and that the credit card had already stopped the payment. I was lucky that my card company had alerted me of this transaction. I would advise anyone that this sounds like their story to investigate it and not accept it. You credit card company can give you numbers to contact. I eventually was hung-up on when I contacted the numbers when I told them that I felt that it was a fraud and I was going to report them.