Derma Juvenate
Complaint 257476 Details

  • Date Occurred: 03/22/2013
  • Reported Damages: $379.60
  • Username: Georgia Moon
  • Email: [email protected]
  • Location: Preston, Lancashire, England
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I sent for a free sample of DermaJ Jevenate in March 2013 and received this. On checking my past bank details I find I have been charged £94.90 on the 22nd March, 30th April, 28th May and the 3rd July. I have not received this product, do not require any more of this and did not authorise these payments, please help, this is a lot of money.

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Comments

  • Stephen
  • Stephen SBID #4ab05240b9
  • Posted 07/20/2013
  • I also sent for this free sample of DermaJuvenate, I paid £1.99 postage and thought that was the end of it. Three weeks after they sent the free sample they took £83.74 from my credit card account.
    When I phoned them they said I agreed for the payment to be taken. They said that I did not return the product after 21 days and therefore had agreed to have money taken out of my account on a monthly basis. There was nothing said about this on their web page as I am always careful when giving my card details. I phoned them again to cancel any more being sent and to stop payments taken from me. They said I would be sent an email to confirm this, no email arrived. On phoning them again they put to phone down.
    I have now stopped my card and getting a new one, also I am hoping to get my money back This has caused a lot of worry and anxiety as it was quite a problem contacting the right people to get this sorted out.
    Please do not order anything from this company as they are ruthless CONMEN out to rob anyone they can.
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Business Profile Summary

  • Derma Juvenate logo

Company Statistics

  • Complaint Against Derma Juvenate
  • Complaints Filed: 359
  • Reported Damages: $71,068.95
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.