Power Ride Outlet PowerRideOutlet.com
Complaint 255765 Details

I have had so many problems with the 150cc SSR Catalina bike which I purchased from these liars. I have waited for 'a call back' for several days on-in. I've been hung-up on, lied to, and yelled at. One time I was hung up on just for trying to figure out which 'tests' were done on the bike before I needed to drive 7 hours (round trip)to pick it up. After being hung up on several times, i ended up driving to upland, taking it for 'test-drive' just to let them know that is it not working. Again, that's seven hours just to take it for a test drive for them because of their neglect of doing proper mechanic work. I bought the bike at the end of February and it has been 'functioning' for a total of 1 month - the rest of the time I have been waiting on these liars to fix it. It has been in 'working' condition for 35% of the time I've owned it (which was discovered while submitting a demand for a refund and the days were tallied up). Currently, it has been 6 weeks that I have been waiting on a new motor. It doesn't help that they hardly speak English (as you can see from Steve's last post. They don't understand what somebody is trying to explain). I don't know if they are going to reply or not to the demand for a refund, but the next step is to take them to small-claims court not only a full refund, but also the price of shipping, gas, towing bills, among other losses including the cost of the paperwork for court. By the way, after 5 incorrect 'owner's manuals' send via email, I stopped trying to get one. Honestly, I haven't even began to enter everything these liars have said or done. Big mistake of mine purchasing from this company. I get so frustrated with them I won't even talk to them anymore. Everything is done via email so then I would have it in writing as apposed the their lies. They have also lectured me on how stupid I am for getting pissed off at them and letting an F-bomb out. Their entire operation is a lie. But, I understand why they are such liars - because otherwise they wouldn't be in business. Their bikes are $#!T - just like they are. The liar's reply to this should be interesting, as it seems he will be reading it - which I take solace in. He may need to look up a few words.