Orlando Florida Disney World
Complaint 255084 Details

My family and I got to Disney at 11:30am bought our tickets which consists of 4-adults $104.00ea 2-children $98.00ea we had two infants that were free. We rode to Magic Kingdom arrival time was 1:10pm went on three rides which took a little over three hours. It started to get cloudy it lightened one time and park was shut down. Walked around for another hour in half waited for rides to open but got darker and rides never open and started leaving to moterrail when out of nowhwere rain came. Got to the Epcott where we waited for shuttle got there at 6:30 and next shuttle wasn't until 10:05. As I was headed to the monterail asked Disney associate if they did rain check or refundes. The associate replied NO!!! I'm not a hostle person but very upset because I saved two years to be able to take my four grand children and husband of 35 years to what I almost lost him to cancer of the nose and eyes.it took me two years to save for this trip i got my grand kids hopes up to see the parade at night all the wonderful lights.cinderella castle mickey mouse and all this got them soooo excited and they got to see nothing.when tigger and rabbit came fron the tree house they wouldnt even stop so my grand kids could get their picture with them.why they wouldnt stop for two mintues for a child to get their picture taken with them is beyond me.it was nature that shut you down so why should my grandchildren suffer.....cant beleive disney doesnt give day passes when the park gets rained out. Sincerely'Karen and Wayne Purdham.

P.S. Were just asking for a refund of the tickets or a free day in the Disney Park