Capital Bank
Complaint 252710 Details

I applied for a personal loan online. I received a call from a Ray Martin, stating that I was approved for a $3000.00 loan. He advised me that I would need to purchase two my vanilla visa prepaid cards and place $30 on each. Once purchased, call back with card info for funds to be deposited in the amount of $1500.00 each. Then, waited and waited..no funds were deposited. I call back and they said i would need to purchase a pay power reloaded card and apply $275 for insurance..I did that..called back with the information andwas told the loan would be on the cards within an hour. Waited and waited..still no deposit!! I called and was told that Ray was not available. I called this morning to verify the status and WA told i had to pay the federal taxes upfront in the amount of $180.00..by then i was livid!! I asked fir my money back and was told that it would be 90 days. So, since i put every dime i had into initializing this so called loan...i thought i better go ahead and pay the $180.00 so i could obtain the loan. So, I did...i purchased another reloaded card...put the $180.00 on it, called back, gave all the card info. I was assured that the funds would be on the card within an hour and i would receive a call back once the funds are released. I didn't receive a call back, so i called....the same man answered the phone trying to disguise his voice stating that he was security and the bank was closed. I went off!!! I contacted the customer service department of the visa prepaid card to see if there was anyway they could assist...at least to access the money that they stole from me! But the representative unfortunately, they could not assist because although it was a scam, I gave them the card information believing I was getting something in return. But she did however tell me that the cards were registered. What they do is register the card with someone elses personal information and create a pin that way you can't use the card. They have you use the reloaded card to transfer the funds onto the prepaid cards (makes it hard to trace). Well, if ANYONE has any info on how we can stop this from happening to others, please advise!!! Help!!! We can't let these thieves get away with this!!!!