DealFun.com
Complaint 25268 Details
- Date Occurred: 10/08/2013
- Reported Damages: $250.00
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I first saw their advertiment and was drawn in by the ability to win a TV. But when i got onto the site and purchased my larg bid pack. ther was no TVs to bid on. The only thing worthing bidding on was a apple Ipad. As i spent my bids, the price of the item went down. I purtchased $418.00 worth of bids and used all of it on the ipad that I did not even end up winning. I was able to purtchase the ipad for 280.80 so in total it cost me $700.00 for a 489.00 ipad. also when i purtchased my bids it came with a guarantee that i would win a bid, that did not happen.
This is one of the worst scams i have ever seen. thay must be raking in the money. becaus ther was 26,500 bids at .60 a bid that means thay made $ 15,900.00 on this auction.
That is totaly wrong. I tryed to get a refund on my bids, 2 hours latter i was told that ther was nothing thay could do about it but they could give me some more voucher bids that have no cash value. Also when you buy your bid pack 149.00 for 375 bids 125 of those bids are Voucher bids that wont reduce the cost of the item. but it does not say that on the bid pack, you have to go read the terms and conditions to learn about it.
Dont get sucked in to this scam.
- Jeff SBID #e8fed79cf5
- Posted 10/09/2013
Comments
- Chris SBID #510deb56e4
- Posted 10/09/2013
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Hello,
Chris here from the Customer Relations team. Always here to help!
We are sorry to hear you were not satisfied with your experience at our site as it is our continuous endeavor to ensure all our customers are 100% satisfied. To address your concern regarding the TV, we do have TVs up for auction at regular intervals and they keep rotating along with other featured auctions like iPad, iPhone, Camera, laptops, PS3, etc.
We have a very favorable Buy It Now pricing, and we have our system designed in such a way there is no way a consumer will land up paying more than the retail price of the product. If you could please give me your username here I would like to investigate this on priority for you.
When you purchase your bids, we clearly state that the bids are worth 60 cents each, thus you get 250 bids for $149. Thus, the extra bids are actually free and do not have any equivalent cash worth since they are not paid for in the first place.
What you have mentioned above regardin -
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Company Statistics
- Complaint Against DealFun.com
- Complaints Filed: 946
- Reported Damages: $183,914.60
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