Matress One AKA SOS Furniture CO
Complaint 250878 Details
- Date Occurred: 05/15/2013
- Reported Damages: $85.39
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I VISITED THEIR STORE ON FRIDAY MAY 02 2013 TO BUY A MATTRESS--TALKED TO MS JULIA AND SHE MADE AN INVOICE FOR A QUEEN MATTRESS AND FOUNDATION. I ORDERED A FULL SIZE TO BE DELIVERED ON 5/6/2013. WHEN I ARRIVED HOME ABOUT 10 MILES FROM THE STORE, I IMMEDIATELY CALLED JULIA TO CORREDT THE INVOICE FROM QUEESN TO FULL. SHE SAID THAT WOULD BE DONE. I CALLED AGAIN BEFORE DELIVERY AND TALKED TO JOHN (IN MY COMPLAINT TO THE COMPANY I MISTAKENLY CALLED JOHN "BILL") THIS MAY BE THE REASON THEY CHOSE NOT TO RESPOND TO ME. ANYWAY ON THE DELIVERY DATE THEY BROUGHT OVER A QUEEN SIZE WHICH NATURALLY WOULD NOT FIT MY BED FRAME. JULIA COULD NOT MAKE MY ORDER GOOD AND TOLD ME MY MONEY WOULD BE REFUNDED AND ASK FOR MY CREDIT CARD AGAIN--SHE COPIED DOWN MY VISA NUMBER AND TOLD ME IT WOULD BE TAKEN CARE OF. WHEN I RECEIVED MY VISA BILL, I NOTICED THE SHORTAGE AND WENT TO THEIR WEBSITE AND TOLD THEM ABOUT THE SHORTAGE. THEY CHOSE NOT TO RESPOND TO ME
- Anonymous SBID #b22725d755
- Posted 06/15/2013
Comments
- Matthew SBID #7ca340c023
- Posted 07/30/2013
- Mattress 1 One would like to take the time out to apologize for the experience that you have had. The time frame in which you purchased your product Mattress 1 One was in the process of going paperless. There were a few glitches in the system regarding assigning the right size to the orders. How that does not make it right. Did they try to redeliver the correct size the next day of delivery? I would like help you, Please call 4072403061 and ask for the operations manager.
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Company Statistics
- Complaint Against Mattress 1 One
- Complaints Filed: 3
- Reported Damages: $2,991.52
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