LoanCare Servicing Center
Complaint 242080 Details
- Date Occurred: 01/01/2013
- Reported Damages: $188,000.00
The complaint is against an online dating profile
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The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
On 12/24/2012 I was approved to enter a 4 month Trial Period Plan for a mortgage modification. During the rial period reduced mortgage payments were to be made 01/01/2013 through 04/01/2013- all payments were made as required and on May 1, 2013 I was notified by mailed that I was eligible for a Loan Modification that would permanently change the terms of my mortgage.Current Loan# 1748037. LoanCare Representative: Joanne Butler Tel# 757 893 1300. Summary of the Changes:
1. Interest Rate Reduced to 4% from 8.5%
2. Monthly Payment(Principal, Interest, taxes and Insurance) reduced from $2126.00 to $1,210.74.
3. First payment due 06/01/2013.
4. On April 16,2013 LoanCare advised that servicing of my loan had been transferred to Residential Credit Solutions, (RCS)new loan# 2000606939
COMPLIANT:
1. LoanCare has reported to RCS & credit agencies that mortgage payments were past due- not part of a 4 month Trial Period
2. RCS-Loan Mitigation has been hounding me by phone daily, although copies of all documentation supporting items 1-3 above were faxed on at least 2 occasions.
3. LoanCare has apparently failed to update the info provided RCS regarding the Loan Modification Agreement.
- GLORIA SBID #9d7ec39980
- Posted 05/19/2013
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Company Statistics
- Complaint Against LoanCare Servicing Center
- Complaints Filed: 1
- Reported Damages: $188,000.00
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