LibertyReserve.com
Complaint 236100 Details

My account was funded by a gold exchanger (I have used this exchanger loads of times and never had any trouble) I got an email saying my liberty reserve account was funded. A half an hour later I logged into my account and the money was not in my Liberty Reserve account so I just presumed it hadn't been updated yet I left it for another few hours and checked the account again still no sign of my money so I checked the the transaction history and found my account had been funded and a transfer of all my funds had been made to another account a transaction I did not make.

So I contacted the customer service chat on Liberty Reserve and they told me to contact the abuse department that they would help so I did this a week passed and still no reply from the abuse dept so I contacted the chat again and told them I didn't get any response from the abuse dept they said they would pass on the message this scenario basically repeated about 6 times over the course of four weeks and it's now almost 5 weeks since the incident and I have still not gotten any rely from the abuse department and no help at all from Liberty Reserve in trying to get back my stolen money.

The worse thing about it is I never accessed my account from any computer other than my home one, I never clicked on links from emails asking me for my passwords nor did I give out my passwords to anyone. I also changed my passwords regularly so this and the lack of response from liberty reserve leads me to believe this was an inside job because none of my other paypal, bank accounts etc were touched only liberty reserve.