T-Mobile
Complaint 235596 Details
- Date Occurred: 03/22/2013
- Reported Damages: $1,000.00
- Location: Albuquerque, New Mexico
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I was a customer of T-Mobile for a number of years while living in California and had a family plan with 5 phone lines. Last November 2012 I moved to Louisiana and found that T-Mobile service is basically non-existent in Monroe, LA. As a matter of fact, there is not one T-Mobile store anywhere, except third party vendors who laughed when I mentioned T-Mobile.
I called and tried everything T-Mobile support recommended, finally one technician said that I should wait until T-Mobile merges with Metro-PCS (in the future) to get a stronger signal. Needless to say, that was unacceptable and I was forced to switch phone companies and transferred my families 5 phone lines.
T-Mobile insists on payment of $1000 for 5 "early cancellation" fees. I have written multiple times requesting that the cancellation was due to their lack of service in my area. T-Mobile has now sent my account to collections for $1000!
- Patricia SBID #d5f377c97f
- Posted 04/30/2013
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Company Statistics
- Complaint Against T-Mobile
- Complaints Filed: 178
- Reported Damages: $2,399,886.65
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