Social Advertising Alliance
Complaint 235561 Details

In January of 2013 (not sure of date) SAA contacted me by phone for stating that they would increase business to my Facebook page on a trial basis for the amount of $4.95 . They also stated that after 30 days they would bill my account in the amount of $99.95 if I decided I wanted to continue with their services. They also PROMISED THAT I WOULD RECEIVE SEVERAL E-MAILS IN ADVANCE OF THE TRIAL ENDING to notify me they that would be deducting the amount of $99.95 from my account. On 2/25/2013, the amount of $99.95 was deducted from my acount without any warning whatsoever. They claim to have a recording of the call but would not let me hear the recording. They also claim that they have sent me several e-mails in this regard. However, I don't have any of those e-mails. I have asked them to resend these e-mails and they are unable to resend them as well. When I called them to ask them to remove the charge from my account, I am being told that they can cancel the account, but cannot refund my money.