US Fuel Solutions
Complaint 235418 Details

I signed up as an affiliate with US Fuel Solutions in October, 2012.
They convinced me to purchase an advertising campaign which would get me a 30 second radio commercial (of which I have a copy), a targeted traffic campaign, search engine optimization, business cards, and post cards which I received.
I don't know if the radio ad was ever aired or if the traffic campaign and SEO were ever initiated.

They advertise shipping, duty, taxes, and brokerage fees are included in the price but when I received my first order in Oct. 2012, I had to pay UPS $63.72 for brokerage fees. I have requested reimbursement several times, in writing, but have not yet received it.

In January, 2013, I placed an order with them and as yet, April 27, have not received it despite numerous emails and phone calls requesting my order.

On Feb. 27, 2013, they sold me a new advertising campaign for $1,490.00 which was supposed to include TV ads for 2-3 months, video upload to a private site, my website on Daily Motion, a WordPress account, and Email marketing. I have tried following up on this but am unable to reach them.

Since March 5, 2013, I have sent 4 emails and left 3 phone messages to which none were responded.

I don't know if any of the campaigns have ever been implemented or, if or how the money was spent.