Complaint 23475 Details

  • Date Occurred: 09/27/2013
  • Reported Damages: $88.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Decided on the free trial for both Juveneu and hydroxatone for $1.99 for each product. On the 27th September an amount of $88.00 came from my account via the company Juveneu. I thought this was a free trial !!! Whats going to happen next re the Hydroxatone I suppose another debit. To think you have to lower yourself and go to your bank and admit to being conned and cancel your card where by payments to other legitimate companies will be chasing their monies. It`s a joke.... So what`s being done about it!!!

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  • Keranique
  • Keranique SBID #a46871070e
  • Posted 10/05/2013
  • Hi there.

    Hydroxatone offers a risk-free trial. We do this to give customers a chance to try our products before buying them. We are sorry your experience was not what you expected and we really hope you give our products another chance. Our risk-free trial comes with a 30 day money back guarantee. This means, if you aren’t satisfied with your results, you can call our customer service and return the products to avoid being charged for the merchandise. It is our goal that our customers have a positive and rewarding experience with both our products and our service.

    We are not affiliated with Juveneu. A third party advertised our products along with theirs without our knowledge.

    We’re also sorry that we have been experiencing some difficulties with our international phone lines. This issue has been resolved. If you have any further questions please, please contact us using the information below:

    USA/Canada (800) 672-2259 (8 am – 10 pm EST)
    Australia (0011) 800-2358-7491 (24 h
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Business Profile Summary

  • Juveneu logo

Company Statistics

  • Complaint Against Juveneu
  • Complaints Filed: 913
  • Reported Damages: $290,212.93
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.