Tidalwave Finance Corp
Complaint 234141 Details

MY CAR WAS IMPOUNDED FOR DRIVING WITH SUPSPENDED LICENSE ON APRIL 19TH 2013 AT 1:30PM I CONTACTED MY FINANCE COMPANY ON APRIL THE 22ND 2013. TO LET THEM KNOW MY CAR WAS IN THE IMPOUNDED.I WAS THEN TOLD BY A YOUNG LADY THAT WORKED THERE NOT TO WORRY THEY WILL PICK UP THE CAR SO I WOULD'NT GET CHARGE THE RATE OF 44 DOLLARS A DAY. SHE ALSO STATED THAT I WILL ONLY HAVE TO PAY WHAT THEY WERE CHARGE TO PICK UP THE CAR.I CALL ON AGAIN ON TUESDAY THE 23RD OF APRIL TO SEE HOW MUCH WAS THE FEES FOR THE CAR I WAS TOLD THAT THEY DON'T HAVE THE PAPERWORK I CALLED BACK THE FOLLOWING DAY AND SPOKE TO IVAN GUTIERREN AND HE TOLD ME THAT MY FEES WAS 1,242.43 AND I ASK WHY WAS THE FEES SO HIGH AND HE STATED THAT I HAD TO PAY A REPO AND TOWING FEE OF $500.00 DOLLARS AND I ASK WHY AM I PAYING A REPO FEE AND MY CAR NOTE WASNT DUE UNTIL THE 25TH OF THE MONTH HE STATED THAT BECAUSE THEY PICKED UP THE CAR FROM THE IMPOUND THAT IT WAS A REPO. MY CAR NOTE WAS PAYED AND HE WENT ON TO TELL ME THAT I HAD A STORGE FEE WHEN I WAS TOLD THAT I WOULD'NT BE CHARGE A STOREGE FEE AND I WAS ALSO CHARGE A FEE FOR SOMETHING CALLED A FLAT FEE OF $100.00 DOLLARS.WHEN I GOT OFF THE PHONE WITH IVAN I CALLED CLARK AND HOWARD TOWING COMPANY AND I ASK THEM WHAT IS THE POLICY ON NOTIFYING A FINANCE COMPANY AND I WAS TOLD THAT THEY NOTIFY THE FINANCE COMPANY 6 DAYS AFTER THE CAR HAVE BEEN IN THE IMPOUNDED. I WAS BY IVAN THAT THEY TOWING COMPANY NOTIFY THEM ON THE 22ND WHICH WAS A LIE BECAUSE THE 22ND WOULD ONLY HAVE BEEN THE THRID DAY.I JUST NEED TO KNOW HOW I CAN GET MY MONEY BACK FOR THE REPO FEES AND THEY MONEY I PAID FOR THE CAR AND TO CUT ALL TIES WITH THIS COMPANY I WENT AND GOT MY LICENSED ON THE 26 WHICH I ONLY WOULD HAVE PAID 427.00 DOLLARS TO GET MY CAR OUT OF THE IMPOUND.