CCICare.com
Complaint 233934 Details
- Date Occurred: 04/07/2013
- Reported Damages: $37.00
- Location: MA 877-227-3115
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I signed up for a one-month only plan as they advertised and am now getting billed monthly. This kind of internet scam ruins us small business owners who count on the internet for contacts and run our businesses legitimately.
- Anonymous SBID #8d909228a7
- Posted 04/25/2013
Comments
- MemberCare SBID #e826f201ab
- Posted 11/25/2013
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Hi,
This is a Member Care Representative from Care.com. We are sorry to hear about your experience. All of our subscriptions automatically renew until cancelled. This is clearly stated on the upgrade page when you had initially signed up, and in the Terms of Use that you agreed to upon enrollment.
You can set the account to downgrade at any point after upgrading in your Account & Settings page, or by calling or emailing us before the renewal date.
We hope this helps!
Regards,
Care.com Member Care Representative -
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Company Statistics
- Complaint Against CCI Care.com
- Complaints Filed: 46
- Reported Damages: $12,652.81
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.