Heritage Point/Eagle Landing Senior Apartments
Complaint 233683 Details

Heritage Point has been trying to collect over $200.00 from me since the year 2010. They said it was not for late fees, water, sewer or rent. They could not find what the money was for but still wanted me to pay it. I told them I would pay it only if they showed me what it is for. On April 10, 2013 Heritage Point told me that they had completed a recycling of all residents accounts and that I had a $0.00 balance and only needed to pay them $296.70 for April 2013 rent with a credit of $413.00. I paid them and have receipts.I have been paying monthly rent of $695.00 since 2005. Today Heritage Point Management Management called me to the office and said they made a mistake and they now want me to pay them $560.19 for April 2013 rent. Please Investigate. I have all paid rent receipts since 2005 all drawn from my bank account. Heritage Point has had over approximately 20 Management Teams since its beginning in 2005. I have documents where previous Management team members have deducted from my bank account twice, and proof where they faxed my bank requesting them to return the duplicate payments instead of their cancelling the 2nd payment and crediting my bank. Previous Management have also cut off my cable and made me pay $80.00 in cash to them to have it turned back on. I did pay and have no receipt for this incident. Previous Management have towed over 200 resident cars and residents had to pay $200 each to get their vehicle. The Tow Taker was the boyfriend of the Heritage Point Manager during this time and collected over $4,400. These residents still live here and had the proper resident stickers on their vehicles at time of individual towing. Please investigate this Senior/Elderly property at (Personal Information Removed)